Design Thinking and Service Innovation Murdoch University

Design thinking is applied within various sectors to deal with complex business and societal issues. Many corporations have credited design thinking with the successful development and innovation of their products, services and business models. Governmental agencies are using design thinking and service innovation to develop new ways of addressing complicated service issues that are common among health sectors internationally.

The Graduate Diploma in Design Thinking and Service Innovation has been developed with key industry collaboration to provide realistic insight into how creative approaches are used to generate innovative products and services around the world.

You will employ human-centred and co-design methods to reframe, employ insights and evaluate complex commercial and social service issues for improved consumer or user experiences. You will also apply the practical skill sets by developing, prototyping and implementing the outcomes of these creative approaches through a face-to-face real world client project as part of the course.

This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development.

Entry requirements

Minimum English Requirements

For admission into Murdoch you must be able to provide evidence of competency in the English language. This is usually achieved through one of the following:

• A scaled score of 50% or more in ATAR English, English Literature or English as a Second Language (or interstate equivalent).
• An Academic International English Language Testing System (IELTS) overall score of 6.0 (with no band below 6.0) or equivalent scores for the Pearson Test of English (PTE) Academic, TOEFL iBT or the Occupational English Test (OET).
• Successful completion of a University enabling course (e.g. OnTrack, FlexiTrack).
• A score of 140 or more in the Written English component of the STAT test
• Successful completion of either a Diploma (AQF Level 5 or higher) OR two University-level units (AQF Level 7 or higher).